JackpotCity Casino Review

  • Live since 1998
  • Awarded eCOGRA seal of approval
  • High quality games powered by Microgaming
T's & C's apply

An Overview of the JackpotCity casino

A titan in the world of online gambling, JackPot City was established in 1998 and for the last twenty years has enjoyed a dominant position in the industry. The online casino has adapted with time attracting casino players from all over the world including New Zealand, Canada, Europe, Asia and South America.

Online Pokies at JackpotCity casino

Jackpot City Online Pokies

Microgaming forms the backbone of JackPot City offering players over 300 online pokies to choose from. Players can try their luck at classic reel slots, video slots and progressive slots. Apart from popular online slots such as ThunderStruck, Break Da Bank, the online casino also offers slots based on popular Hollywood movies and tv shows such as ‘Game of Thrones’.

Mobile Casino at JackpotCity

Jackpot City Mobile

With the pace of life becoming faster than what it used to be, JackPot City wisely decided to offer its online casino in mobile format as well. You are no longer confined to a room staring at a monitor but can now take the online casino with you.

The mobile version can be accessed via android or apple device without the need for downloading any applications from the app store. While the transition to a smaller device is not entirely lag free, the playing experience is still enjoyable.

Bonuses and Promotions at JackpotCity casino

Jackpot City Welcome Offer

For those with a weak heart, look away! JackPot City has gone all out to provide what can only be described as a monster welcome bonus. You can enjoy a welcome offer up to NZ$1600! Half of this amount is available as a first match deposit bonus of 100%. The second deposit is a 100% match deposit up to NZ$400. The only stipulation being that both bonuses must be played within a week of signing up an account at the online casino. Some might be put off at the 50x wagering requirement but on the upside, only the bonus (not the deposit) needs to be played through. Once the wagering requirements have been met, you can keep the deposit, bonus and any other winnings.

Live-Dealer Section at JackpotCity casino

While online casino makes it convenient for you to gamble from the comfort of your home, it does take away the excitement of interacting with dealers in a live setting. JackPot City is aware of this predicament and offers its games with a live dealer as well. You can even carry out conversations with the dealer and competing players as well. The only and obvious drawback being that you cannot test these games in ‘demo’ mode as they can only be enjoyed with real money.

Pros & Cons of the JackpotCity casino


  • Live since 1998
  • Awarded eCOGRA seal of approval
  • High quality games powered by Microgaming


  • High wagering requirements on bonus
  • Relatively slow pay outs


JackPot City offers a wide selection of payment methods making it convenient for you to deposit money. All major forms of credit / debit cards are accepted along with the standard e-wallets and direct wire transfers. Withdrawals are processed within 48 hours which is fairly fast when you consider that some casinos take more than a week to process them.

Safety & Security

It is all well and good for the online casino to have the latest games, the sleekest interface but if it fails to provide this in a safe and secure environment then it is simply a casino not worth visiting. Thankfully, this online casino takes safety and security very seriously and has been given the eCogra seal of approval with the most recent report noting that the pay-outs on all casino games averaged 95.9%. When it comes to handling sensitive player information, this online casino deploys the latest in technology to encrypt player documents making sure that player data is never compromised.

Customer Service

JackpotCity provides online chat that is available 24/7, 365 days in a year. The team employed to handle customer service is professional and highly capable of dealing with customer queries large or small. You can also contact the online casino via email but the response tends to take longer and live chat is also advised compared to this method.

Our Verdict

Jackpot City is an online casino that has perfected its offering over the course of twenty years. The casino games library is always updating and are of the highest quality. You are treated like a VIP regardless of the bank balance and any query referred to the customer service team is dealt with swiftly. All these make up for the lack of features when compared to some of the flashier online casinos and provide players with an unmatched user experience.